Help Center / Registration&Payment / What can I do after I bought a wrong product?

What Can I Do After I Bought a Wrong Product?

mobiletrans By Holly McQuillan, Product Manager | Updated on October 26, 2026.

If you accidentally purchased the wrong product, you can follow the steps below to request a refund.

  • Purchase the correct product and contact our support team to request a refund for the wrong product within 7 days of the original purchase date. Please provide the order details for both purchases so our support team can process your refund request.
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