Help Center / Guide / How to backup and restore phone WhatsApp messages?

How To Backup and Restore Phone WhatsApp Messages?

By Holly McQuillan, Product Manager | Updated on September 26th, 2019.

Would you like to back up your iOS WhatsApp and restore it to an Android device? MobileTrans supports back up iOS WhatsApp and restore it to your Android phone, and vice versa. You can do the complete process in steps.

Firstly launch MobileTrans and select "WhatsApp Transfer" module. Then you choose "Backup WhatsApp messages" under WhatsApp tab.

Step 1. Connect your iPhone/Android phone to a computer

Connect your iPhone/Android phone to the computer. After it's connected, select the function of "Backup WhatsApp messages". It will load the WhatsApp messages and attachments firstly before a backup.

Here is an example after Android phone is connected:

Step 2. Select files and begin to back up WhatsApp messages

  • Now, click on "Start" button. For the iPhone, you don't need to do anything else during backup.
  • On the Android device, the software will prompt how to back up in detail after you click on "Start". You can see popup windows like these images.
  • When you see this window, you go to operate on Android phone and back up WhatsApp to your Android's local storage.
  • Please log in to WhatsApp on the Android device and restore WhatsApp data from the phone's internal storage.
  • Step 3. Backup completed

    Keep your phone connected in the entire backup process. You'll see this on software after it completes the backup.

    Step 4. Restore WhatsApp messages

  • Select the function of "Restore to Device" under WhatsApp tab. Connect your Apple phone or Android phone to computer. By default, it will detect and display the backup that you’ve ever made by "Backup WhatsApp messages" function of MobileTrans.
  • You just wait until it completes converting data to a destination phone. You will see a window like below image after it completes the restore.
  • Was this article helpful?

    Have more questions? Submit a request