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Why Are My Messages Not Transferring to New iPhone

Axel Nash

Written By Axel Nash |

If you are having trouble transferring all the messages from your current iPhone into the new iPhone, this article is for you. This could be due to several reasons, which we'll be discussing below.

But to fix this issue, we will share some great solutions that are both easy and efficient. So read on until the end to know which works best for you.

transfer to the new device

Why Didn't My Messages Transfer to The New iPhone

There are two possible scenarios for your messages are not transferred to your new iPhone, and we've discussed them below:

If you enable message sync to iCloud:

  1. Insufficient iCloud storage space: You may not be able to sync all the messages in your old device if there is insufficient storage space. Even if you use the same iCloud account on your new device, chances are, you will not have all the messages transferred to the new iPhone.
  2. Disable iCloud Messages on the new iPhone: Another possible reason why your messages are not transferred to the new iPhone is if you have disabled iCloud messages.
  3. You use a different iCloud account on the new iPhone: Your messages will not be transferred from the old device to the new iPhone if you use a different iCloud account on the new device.

If you backup your messages to iCloud:

  1. Not enough space on your new iPhone: Another reason your messages were not transferred to your new device can be insufficient space on the new device.
  2. Unstable internet connection: If you have an unstable internet connection, the transfer may not have happened properly.

8 Solutions to Fix Messages Not Transferred to New iPhone

We rounded up 8 quick fixes for you if you're facing any issues while transferring messages to your new device from your old iPhone:

Solution 1: Transfer Messages to the New iPhone using MobileTranshot

Suppose you haven't synced all messages on your iPhone to iCloud due to insufficient iCloud storage space. In that case, you could use MobileTrans to transfer all messages on your old iPhone to the new one without erasing existing data on the new iPhone.

MobileTrans is a secure application that can help you transfer data or media files effortlessly across devices. It is one of the best applications for people who wish to retain their data while switching to a new device.

Wondershare MobileTrans

  • • Transfer small and huge data sizes from Android to iPhone or vice versa fast without lagging.
  • • Supported on both Mac and Windows computers and can be used to manage data in over 6000 types of mobile devices.
  • • It doesn't compromise existing data on a device during data transfer, backup, or restoration.
  • • Transfer different types of app data, including WhatsApp data, Viber data, Photos, Videos, and lots more.
4,085,556 people have downloaded it
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Though it is pretty easy to transfer pictures, audio, and other files, the problem arises when you try to transfer messages from one iPhone to another! Do not worry. Here is how you can transfer all your messages effortlessly with MobileTrans:

  1. Connect both iPhones: Connect your old and new iPhones to the computer, and run the desktop application. And then click on Phone Transfer, then Phone to Phone.

connect both iphones

  1. Select the data you want to transfer: The desktop application detects both of your devices. Select the new device as the destination, while the old device is the source. You can easily do it with the flip button.

Select the data you wish to transfer, such as Text Messages. And click on Start.

click on start

  1. Wait until completed: Wait until the entire process is completed.

wait until completed

Pro Tip: Keep your devices connected until the entire transfer process is over. When done, disconnect the devices. And you're good to go!

Solution 2: Enable Messages Sync in iCloud on new iPhone

Before you go in and enable the sync in iCloud on your new iPhone, here is what you should do first.

Ensure you have used the same Apple ID to sign in to your new device. Next, turn on the iCloud keychain, and complete the two-factor authentication.

Then, move on to turning the Sync in iCloud on your new iPhone:

  1. Head to Settings
  2. Tap your name
  3. Click on iCloud
  4. Turn on the Messages

toggle to turn on message sync on iCloud

Solution 3: Use the Same iCloud Account on Both iPhones

To transfer all messages from your old iPhone to the new one, you'll need to use the same iCloud Account on your new device as the old one.

If you sign in with a different iCloud account on your new iPhone, you will not receive or be able to transfer any messages from your old device.

same icloud account on two iphones

Solution 4: Check your iPhone Storage

Restoring a backup needs space. So if your messages are not transferred to the new iPhone, it could be because of insufficient storage space on your new iPhone.

Here is how you should check the available storage on your device.

  1. Head to Settings
  2. Then tap on General
  3. And tap on iPhone Storage

In such cases, you can skip some of the data, back up the data you wish to have, and restore it on your new device again.

check iphone storage

Pro Tip: Keep both your devices connected to power, and both should be connected to a stable internet connection. Also, do not use any of the two devices until the process is complete.

Solution 5: Check the Internet Connection

When it comes to data transfer or restoring data, it is important to check whether the device is connected to a stable internet or Wi-Fi connection.

You can conduct a speed test to determine if the speed is okay. If you see poor internet speed, try resetting your network.

Here is how to do it:

Head to Settings, and tap on General. Then tap on Reset iPhone, select Reset, and tap on Reset Network Settings.

reset network settings

Solution 6: Turn On/Off Messages Sync

If you have enough space left on your iCloud, you can try toggling the messages on and off to resync messages from iCloud. To do so, follow these simple steps:

  1. Head to Settings
  2. Tap on your name
  3. Next, select iCloud
  4. Toggle to turn it on. Repeat this to turn it off

Solution 7: Use AirDrop Instead

If the messages from your old iPhone are not transferred to your new iPhone, here is another trick you can try: transferring the data using AirDrop. However, to transfer the data from one phone to another, both iPhones should have iOS 11 or higher.

Let's see how to do it:

  1. Swipe down from the right corner to open Control Center on both your devices
  2. Tap on Wi-Fi and AirDrop to enable these options
  3. Select Everyone from the options under AirDrop, and this will help you discover the other phone easily
  4. Now, simply open up the Messages app and select the messages you wish to transfer
  5. Then, tap on Share Icon, then AirDrop, and select the name of your other iPhone
  6. Simply accept all the incoming messages

transfer messages via airdrop

Solution 8: Use iTunes Instead

Apart from using AirDrop and iCloud, you can use iTunes if you encounter this problem. But iTunes will create a complete backup of your old phone, so it is not the message alone. The backup file of iTunes will replace the data in your new device. Again, this method will be used before setting up your new device.

So, here is how to do it using iTunes:

  1. Connect your old iPhone to the computer using a USB cable
  2. Launch the updated version of iTunes on the computer
  3. As soon as your device shows up in iTunes, simply hit Backup Now
  4. Set your new iPhone with the onscreen instructions
  5. When you see the Apps and Data screen, from there, simply select Restore from Mac or PC
  6. Now, connect your new iPhone to the computer with a USB cable and launch iTunes
  7. When your phone appears, head to Summary, and select Restore Backup
  8. Select your latest backup, click on Restore, confirm it with your password, and wait until it's complete

creating a backup and transferring data

Wrap Up

So, what would be the best way to transfer your messages from your old iPhone to the new one if your messages are not transferred to new iPhone? Is it via iTunes, AirDrop, or MobileTrans?

MobileTrans is a sure-fire, secure, and efficient application for transferring media and data over devices! The catch is it does not affect the existing data. This keeps you from resetting your iPhone and performing the transfer again.

Download MobileTrans, today!

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Axel Nash

Axel Nash

staff Editor