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Written By Axel Nash |
Messaging applications have been an integral part of any mobile phone user's list of necessary applications to be downloaded due to its convenience to all users. It helps the users receive real-time messages from their loved ones or friends and be able to respond back immediately without having to wait. A great example of this is the application, WeChat. WeChat is a messaging application that was mainly used in China and has branched out internationally with more users registering outside of China.
When it comes to using applications, there could be instances where you were logged out of your WeChat account and unable to login back again. There are various reasons why this has happened and we will be listing all the common problems that WeChat users face when they are unable to log in to their WeChat accounts.
Part 1: Forgotten WeChat password
Part 2: Unable to receive SMS verification code or password reset email
Part 3: Logging Into A New Device
Part 4: Your WeChat Account Is Blocked or Frozen
Part 5: BONUS TIP! How to transfer the WeChat Chat History to my new Phone?
One of the most common problems that WeChat users face when they are unable to log in to their account is that they have forgotten their password. With so many accounts that each person has, it is possible to forget your password. Do not worry, in this part of the article, we will show you steps on how you can change your password to one that can be easily remembered.
When you have already clicked “forget password” and have requested to link your WeChat account but you did not receive anything from WeChat, do not worry as there is a step that you can do to receive an SMS or email from WeChat. Please refer to the steps on how you can get an update from WeChat.
You may have purchased a new phone or used your friend’s computer to log in. Unfortunately, this could also be another reason why you are unable to log in to your account.
Another reason you are unable to log in to your WeChat account is that your account could be blocked.
Now that you are able to log in to your WeChat account with the solutions we shared above, you might want to be sure next time that you can save all of your WeChat chat histories so you can access them even if you are unable to log in again. In addition, you can transfer your chat histories using MobileTrans - WhatsApp Transfer.
You can read more about how to do transfer your chat histories in our article “3 Methods to Transfer WeChat to New Phone”.
With all the solutions that we shared in this article, you can be sure to gain access to your WeChat account again and send messages to your friends and loved ones. But if in rare cases you are still unable to log in after following the steps we shared, you can reach out to WeChat support for more assistance on how to gain back the access to your WeChat account.