Help Center / FAQ /How to upgrade to official WhatsApp on the Android phone?

How to Upgrade to Official WhatsApp on the Android Phone?

mobiletrans article partie 1 By Holly McQuillan, Product Manager | Updated on October 10, 2019.

Our MobileTrans installs a specific version WhatsApp to Android phone. Please follow the steps to install normal WhatsApp Messenger and keep transferred WhatsApp messages.

Step 1

Please click WhatsApp > Chats backup > Backup

whatsapp faq

Step 2

Wait until it succeeds the backup. You can see the time besides Local after it completes.

whatsapp faq

Step 3

Uninstall WhatsApp and install official WhatsApp Messenger.And then please open phone storage permissions.

If your Android phone version is under 9.0, please follow this instructions:

check Android

If your Android phone version is 9.0, please follow this instructions:

check Android

If your Android phone version is 10.0 or above, please follow this instructions:

check Android

Step 4

Set WhatApp Messenger disconnect from Google Drive.

1. Log in to Google Drive. Click the 【Settings】 button in the upper left corner and select Settings

check Android

2. Switch to the Manage Apps page in Settings. Scroll to the WhatsApp Messenger list at the bottom of the page. Click the 【OPTIONS】 button, and select the Disconnect from Drive option.

check Android

Step 5

Activate your WhatsApp account with the same phone number and operate as the image shows on the device. You're able to back up to Google Drive in the normal WhatsApp. Go to WhatsApp > Chats backup > Google Drive.

sauvegarde whatsapp faq

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