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[7 Quick Solutions] Contacts not Transferred to New iPhone?

Axel Nash

Written By Axel Nash |

I have recently purchased a new iPhone and I couldn’t move contacts. I checked multiple times in the last two days but my contacts have not transferred to the new iPhone. What can I do?

When your contacts are not syncing to the new iPhone, you are stuck because all your contacts are on another phone. There’s nothing you are able to do and it is just not possible to manually move contacts.

So, what can you do?

First, let’s know the reasons for contacts not being transferred to the new iPhone issue, and then we will find solutions. 

Part 1: Why Are Contacts Not Transferred to New iPhone?

In normal cases, if you have synced your iCloud contacts, your new iPhone will have contacts from the old phone. But, if that doesn’t happen, what’s the reason?

Reason 1: Different Apple ID

The topmost reason for contacts not syncing to the new iPhone is that you have logged in with a different Apple ID. Two devices with different Apple IDs won’t sync.

Reason 2: iCloud Contacts Toggled off

Another reason why contacts are not transferred to the new iPhone is that you did not enable iCloud contacts before changing phones. This way your iCloud doesn’t have any contacts to sync.

Reason 3: Poor Internet Connection

The last reason for contacts not syncing to the new iPhone is that the connection is poor. This is why your contacts are not syncing and the operation is failing again and again.

Part 2: How to Fix Contacts Didn't Transfer to New iPhone?

Regardless of the reason your contacts are not transferred to the new iPhone, we have listed 7 methods that can help you sync your contacts to the new iPhone.

Solution 1: Use the Same Apple ID on the New iPhone 15

The first step is to check the Apple ID you have signed in with. If you have synced your contacts to a different ID and signed in to a different account, your contacts will not sync. In this case, you need to check this, sign out of your current Apple ID and sign in with the correct Apple ID.

sign out icloud

Solution 2: Turn on iCloud Contacts

Before transferring data to the new iPhone, check if you have enabled iCloud Contacts in your iCloud.

  1. Go to Settings.
  2. Open iCloud.
  3. Toggle on

enable contacts on icloud

Solution 3: Check Your Internet Connection

A general rule is that your contacts may not sync if you don’t have a good internet connection. If you don’t have good internet connectivity, try connecting to another WiFi.

If you are still facing issues, then reset network settings:

  1. Go to
  2. Then open General and
  3. Here, Reset Network Settings.

reset iphone settings

Solution 4: Set iCloud as the Default Account

When your contacts are not transferred to the new iPhone, you should set iCloud as your default account on the new iPhone.

  1. Open Contacts.
  2. Go to Groups.
  3. Select All iCloud.

In this case, your iPhone has iCloud contacts but you have not displayed them.

default icloud

Solution 5: Check iCloud Storage

Sometimes, lack of storage stops iCloud from backing up contacts on the old iPhone. So, check if you have enough space on your device to backup and restore contacts.

  1. Go to Settings.
  2. Then iCloud.
  3. Manage Storage.

Generally, iCloud automatically sends you a notification if your storage is full and backup is incomplete.

icloud storage

Solution 6: Transfer Contacts with Another Method

If your contacts are not syncing to the new iPhone and you have tried the above methods, then check how you can transfer contacts without hassle. These are two amazing methods that help you avoid challenges when moving contacts to a new iPhone. 

Method 1: Transfer Contacts from iPhone to iPhone via MobileTrans

MobileTrans is a user-friendly tool that helps move data from one device to another. You can transfer contacts, images, videos, documents, and other data to your new iPhone without challenges using MobileTrans.

MobileTrans - Transfer iPhone Contacts

Transfer Contacts to a New iPhone Easily

  • Supports transfer contacts, messages, photos and more data between iPhones.
  • You can select data types that you need to transfer to another phone.
  • Supports 6000+ mobile devices even running on the latest Android 13 or iOS 17.
  • Easy to operate even for non-tech navvy people.
4,085,556 people have downloaded it
logo trustpilot 5 stars 4.5/5 Excellent

Steps to start using MobileTrans:

Step 1: Download and Open the Tool

Download MobileTrans from our website and open it. Go to the Phone Transfer module and open Phone to Phone transfer under it.


Step 2: Connect Devices

Connect your devices to a computer on which you are accessing MobileTrans. You should use the original Apple cable for the same.

transfer contacts from iphone to iphone

Flip the devices if they are not in the right positions and select contacts from the list. If you wish to transfer other data, you can also achieve it.

Step 3: Transfer Data

Finally, click Start and allow contacts to move from the old iPhone to the new iPhone. In this case, you won’t face contacts not transferred to the new iPhone issue.

transfer contacts from iphone to iphone

Now you can access your contacts on the new iPhone. MobileTrans can also help you transfer contacts to a new iPhone using different Apple ID. Download and try it now.

Method 2: Restore Contacts to New iPhone with iTunes

The second method on the list for contacts not syncing to the new iPhone is to use iTunes for the same.

Here are the steps for the same:

  1. Install iTunes on your computer if you don’t have it.
  2. Sign in with your iCloud ID.
  3. Connect your old iPhone to the computer.
  4. From the iTunes app, open iPhone and click Back up Now.
  5. Once this completes, remove the old iPhone and connect the new one.
  6. Again go to iTunes, open iPhone, and Restore Backup.

backup contacts on iTunes


When your contacts are not transferred to the new iPhone, you can use any of the above methods. The first five methods are dedicated to specific problems that might have caused the issue. In case, you are unable to figure out the problem, you should try using MobileTrans to transfer contacts. This method never fails and also helps move other data files to the new iPhone. Check details of the tool here.

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Axel Nash

Axel Nash

staff Editor