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4 Methods to Fix 'Transfer Directly from iPhone' Not Working

Axel Nash

Written By Axel Nash |

Hello, I finally purchased the iPhone 15 Pro Max. However, I'm trying to transfer data from my old iPhone to it, but anytime I choose Transfer Directly from iPhone, the data transfer doesn't work. How can I fix this issue? Please help.

The feeling of unboxing a new iPhone is extraordinary. Still, the last thing anyone wants is to fail to migrate data from their old iPhone to the new iPhone. Honestly, that cannot be very pleasant.

Perhaps you've been trying to transfer data to your new iPhone, and you're facing the Transfer directly from iPhone not working issue. So, in this article, we'll introduce you to the excellent methods you can employ to fix this Transfer Directly from iPhone not working error.

transfer directly from iphone

Part 1: What is 'Transfer Directly from iPhone'?

Transfer directly from iPhone involves cloning data from one iPhone to another via Wi-Fi.

It's a transfer method officially provided by Apple to enable users to transfer data from an old iPhone to a new iPhone or factory reset iPhone. However, for a user to use this data transfer method, your iPhone must be running iOS 11 and later. Plus, you must back up your old iPhone before using it to transfer data.

transfer data

Part 2: Why 'Transfer Directly from iPhone' Not Working?

Most times, Transfer Directly from iPhone is not working due to connection problems or system glitches. However, other things could also cause the error. These include the following;

● Bluetooth disabled:

To successfully transfer iPhone to iPhone via Quick Start, you need to turn ON Bluetooth on your iPhone. Bluetooth is required to establish the connection between both iPhones.

● Old iOS version:

If any iPhone you're looking to transfer data between is not running the latest iOS version, then you can't directly transfer iPhone data. The Transfer Directly from iPhone option might not even show.

● Low battery level:

The low battery could also cause the Transfer Directly from iPhone not working error. Wireless data transfer is slow and usually takes longer than expected. So, if the battery of any of the iPhone batteries is low, there's a high chance it will switch off. Thus, the operation won't be complete.

Part 3: 4 Solutions to Fix 'Transfer Directly from iPhone' Not Working

Now you know why the Transfer Directly from iPhone is not working error could occur. You can employ the following solutions to fix the problem.

Solution 1: Enable Bluetooth

As mentioned earlier, you must enable Bluetooth to successfully transfer iPhone to iPhone via Quick Start. If you don't know how to enable iPhone Bluetooth, follow the below steps to carry out the operation.

Step 1: Open Control on iPhone

Swipe down from the top of your iPhone screen for iPhone X and later. However, for iPhone 8 and below, swipe up from the bottom edge of the iPhone screen.

open control on iphone

Step 2: Turn ON Bluetooth

Find the Bluetooth option and turn it ON.

Solution 2: Keep iOS Version Updated

The iOS version of your old iPhone must not be higher than that of the new iPhone. So, follow the steps below to update your iPhone to the latest iOS version.

Here is how to update an iPhone;

Step 1: Open the Settings app on your iPhone and tap General.

tap general

Step 2: Select Software Update from the General page and wait for the iPhone to check for a new update.

check for a new update

Step 3: If a new iOS version update is available, download and install it to update your iPhone to the latest iOS version.

Solution 3: Charge Both Phones

Performing iPhone to iPhone transfer with a low battery is not recommended as the process might take longer than expected. If one of the iPhones you're transferring data between switches off, the transfer operation won't complete. We advise you to keep your iPhones in charge during the transfer process to prevent such a scenario.

Solution 4: Transfer Directly from iPhone with MobileTrans

If you've tried the above solutions and you're still facing the same problem, then this is the ultimate fix you need to get rid of the error.

MobileTrans is advanced software that facilitates iPhone-to-iPhone Transfer. It can transfer over eighteen data types between iPhones after setup without compromising existing data. Besides, you don't need to back up your old iPhone first; it does the job faster than the official iPhone data transfer methods. All it takes is a few clicks.

MobileTrans - Phone Transfer

Transfer Data from iPhone to iPhone With 1 Click!

  • • The data types include calendar, contacts, text messages, photos, notes, videos, apps, wallpaper, voice memo and more.
  • • Move safely without resetting devices or deleting original data.
  • • Retain the quality of your data and would keep it private.
  • • The interface is extremely simple and will let you select the type of data you wish to move.
4,085,556 people have downloaded it
logo trustpilot 5 stars 4.5/5 Excellent

How to Use MobileTrans to Transfer Directly from iPhone

Step 1: Visit the official website and download the MobileTrans software on your Mac or Windows computer.

Step 2: Install the software and launch it. Then, from the Home interface, click Phone Transfer and select Phone to Phone.

home interface

Step 3: Connect the two iPhones to your PC using their respective USB cable and wait for MobileTrans to detect them. After that, use the Flip button at the top of the screen to switch the placement of your two iPhones.

connect the two iphones

Step 4: Select the data you want to transfer between the two iPhones by ticking the checkbox next to them. Then, click the Start button to begin the Transfer process.

begin the transfer process

Step 5: Wait for the data transfer process to complete. After that, you can disconnect the iPhones from the PC and check the data you just transferred to your new iPhone.


That's all in today's tutorial. This article has explained why the Transfer Directly from iPhone is not working and the solutions to fix it. Just follow the step-by-step instructions for any solution you choose correctly.

But, if it can't be fixed. MobileTrans is the best alternative to help you transfer data from iPhone to iPhone.

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Axel Nash

Axel Nash

staff Editor