Xperia Transfer Mobile not Working? Here Are Some Smart Ways to Fix it!

Written By Axel Nash | Sep 03,2020

“I’m trying to use the Xperia Transfer Mobile to switch to a new Xperia phone, but it is not working. Can someone tell me how to fix the Xperia Transfer Mobile not working issue?”

If you have also got a new Xperia phone and are using the Transfer Mobile app to make the switch, then you can have a similar doubt. Developed by Sony, it is a freely available app that lets us move our data from an existing iOS/Windows/Android phone to a new Xperia device. Though, while using the app, a lot of people encounter unwanted issues. Therefore, in this post, I will let you know what to do if the Xperia Transfer Mobile is not working.

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Solution 1: Try a Better Alternative: MobileTrans – Phone Transfer

If the Xperia Transfer Mobile app is not working, then you can consider using any other reliable alternative to move your data. One of them is MobileTrans – Phone Transfer that provides a hassle-free direct device-to-device data transfer solution.

  • •It is an extremely user-friendly application that supports the transfer of 17 different data types like apps, photos, documents, videos, music, contacts, messages, and more.
  • •Since the application is compatible with 8000+ devices, you can move your data from almost any iOS or Android phone.
  • •It provides a list of all the compatible data types it can transfer so that you can select what you wish to move.
  • •MobileTrans – Phone Transfer is pretty easy to use and it will not store your data in between (will perform a direct device to device transfer).

If the Xperia Transfer is not working, then you can use MobileTrans – Phone Transfer in the following way:

Step 1: Launch the application

To start with, you can just launch the MobileTrans desktop application and open the “Phone Transfer” tool from its home.

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Step 2: Connect your devices

Now, using working cables, you can connect your Xperia phone and any other iOS/Android device to your system. The application will automatically present their snapshots and you can use the Flip button to make sure Xperia is the target device.

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Step 3: Transfer your data to the Xperia device

In the end, you can just select the data types you wish to move and click on the “Start” button. Afterward, you can wait for a while as the application would move your files and will let you know once the process is completed.

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That’s it! Once you have successfully moved your data from an iOS/Android device to your Xperia phone, you can securely disconnect them, and access your files.

Solution 2: Mark your Source Device Correctly

While using the Xperia Transfer Mobile app, you would be asked to select the platform of the source device. You can now mark it as an Android, iOS, or Windows phone to proceed. If the old device runs on any other platform (like Symbian), then tap on the “Other” option and mark it correctly.

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Solution 3: Reset Device Settings

Chances are that there could be an issue with your phone’s settings, causing the Xperia Transfer Mobile not working. To fix this, you can just go to its Settings > Backup & Reset > Reset and reset all settings on your phone. If you are not able to even connect your source device and the new Xperia phone, then you can consider resetting its network settings as well.

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Besides that, you can also perform a factory reset from here if you want to. Though, this will erase all the existing data from your Xperia device and should be considered as a last resort.

Solution 4: Try Another Transfer Mode

One of the best things about Xperia Transfer Mobile is that it supports different modes to move our data. When you would start its setup, you will get a dedicated screen, asking a preferred mode to connect your devices. It has been observed that users often encounter the Xperia Transfer not working issue with the Wi-Fi direct mode.

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Therefore, you can simply extract a Google/iCloud backup to your Xperia or take the assistance of your Android’s SD card to transfer your data instead.

Solution 5: Take a New Cloud Backup

If you have opted to extract your data via the cloud, then you can link the app to iCloud (for iPhone) or Google Drive (for Android). Although, if the backup was taken a while back, then it can yield the Xperia Transfer Mobile not working issue.

To resolve this, you can consider taking a backup of your device again. Android users can go to the Google account settings on the phone and visit its Backup option. From here, you can take an immediate backup and choose what you wish to include in it.

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Similarly, if the source device is an iPhone, then you can visit its iCloud Settings > Backups and turn on the iCloud Backup option. Once the backup is saved, you can try to extract it again on the Xperia Transfer Mobile app.

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Solution 6: Reinstall the Transfer Mobile App

Lastly, there could be an issue with the installed app, causing the Xperia Transfer Mobile not working. To fix this, you can just remove the application from your iOS or Android device. Once the application is uninstalled, you can restart your device to reset its cache. Now, go back to the App or Play Store and install the Xperia Transfer Mobile app back on your phone.

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I’m sure that after reading this guide, you would be able to fix the Xperia Transfer Mobile not working issue for sure. To make it simpler for you, I have included different solutions for Xperia Transfer not working and even listed its perfect alternative. If you wish to save your time and resources, then just take the assistance of MobileTrans – Phone Transfer. It provides a user-friendly, secure, and fast solution to transfer all kinds of data from one device to another on the go.

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Axel Nash

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MobileTrans - Phone Transfer
  • Transfer data between Android, iOS, and Windows phones.
  • Move contacts, photos, music, videos, calendar, voice mail, and more from one phone to another.
  • Compatible with 6000+ mobile phones, including iPhone, Samsung, HTC, Huawei, Xiaomi, and more.
  • Move safely without resetting devices or deleting original data..