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Written By Axel Nash |
At this point, no one can deny that WhatsApp has positively impacted our social life. As we all know, the social messaging app boasts many excellent features, and the WhatsApp call feature is one of them.
The WhatsApp call feature allows you to track voice and video calls made through the platform. However, some situations might occur where you accidentally delete call history on WhatsApp.
So, if you're in a similar situation, don't fret. There are several workarounds you can use to recover WhatsApp call history. And in this guide, we'll walk you through the best methods to operate seamlessly.
Part 1: WhatsApp Call History Recovery on Android
Part 2: WhatsApp Delete Call History Recovery on iPhone
Bonus: Backup WhatsApp to Computer for Free to Avoid Data Loss
The only way to recover WhatsApp call history on Android is via backup. So, if you've backed up your WhatsApp to Google Drive or Local storage before your WhatsApp call history got deleted, you can restore the backup to access the call history.
If you've backup your WhatsApp to Google Drive before the WhatsApp call history got deleted, follow the below steps to get them back:
Step 1: Uninstall and install the WhatsApp application on your Android phone.
Step 2: Set up your WhatsApp account using the correct phone number. You'll be asked to verify the number using a 6-digit code that will be sent to you.
Step 3: Once you complete the phone number verification, you'll be prompted to the WhatsApp restoration page. If your Google Drive account is linked to your phone, the WhatsApp backup will be automatically detected.
Step 4: Tap Restore to start restoring your WhatsApp data. Your chat and the deleted WhatsApp call history should be restored afterward.
Note: You can't restore call history if you did not back up your WhatsApp before deleting WhatsApp call history.
If you don't have a backup of your WhatsApp data in Google Drive, don't fret. You can recover deleted WhatsApp call history via local backup.
Thankfully, WhatsApp automatically backs up user data to internal storage by 2 am every day. So, even if you don't have a backup of WhatsApp data in Google Drive, you can always count on your local backup to restore deleted WhatsApp data quickly and easily.
Step 1: Launch the File Manager app on Android and go to Internal Storage or SD Card.
Note: You should see your WhatsApp backup in two formats; "msgstore.db.crypt14" and "msgstore-YYYY-MM-DD.1.db.crypt14″. Your latest WhatsApp backup is the one without a date.
Step 2: Uninstall and install the WhatsApp application on your phone.
Step 3: Open the WhatsApp app and set up your account using the same phone number.
Step 4: WhatsApp should automatically detect a backup once you reach the Restore Backup screen. Just tap Restore to start restoring your WhatsApp backup.
Note: Make sure you select the backup file containing the WhatsApp call history you want to retrieve.
There are only two ways to recover WhatsApp call history on iPhone. As we all know, WhatsApp on iPhone can only be backed up to iCloud.
So, the best way to achieve WhatsApp call history recovery is by using iCloud backup or iPhone backup (you must have backed up your whole iPhone to iTunes/iCloud before). Read on to find out how each of the methods works.
To recover WhatsApp call history via iCloud backup, you must ensure you've backup WhatsApp data to iCloud. Afterward, you can uninstall and install the WhatsApp application and restore the backup from iCloud.
The steps explained below should walk you through the process;
Step 1: Back up WhatsApp to iCloud
Step 2: Uninstall and install the WhatsApp application
Step 3: Setup WhatsApp
Complete the WhatsApp setup using your correct phone number. Then, when you reach the data restoration screen, tap Restore Chat History and wait for the data restoration process to complete.
What to do if the error message "Couldn't restore chat history" popup?
If you encounter the Couldn't restore chat history message when trying to restore WhatsApp from iCloud, you can do the following to fix it;
Your iPhone backup can also be used to get old WhatsApp call history. However, you need to factory reset your iPhone first. Hence, if you're unsure whether your WhatsApp call history is included in the backup, it is advisable to ignore this method.
Step 1: Back up your iPhone data to iCloud or iTunes as per requirement. Then, open the Settings app and select General. Then, scroll down and select Transfer or Reset iPhone > Erase All Content and Settings.
Step 2: Next, follow up the setup Assistance and complete your iPhone setup till you reach the Apps & Data screen.
Step 3: Select Restore from iCloud Backup or Restore from iTunes Backup, depending on the method you used to back up your iPhone before deleting the WhatsApp call history.
Step 4: After the data restoration process finishes, install WhatsApp and restore the deleted data instantly.
Not having enough iCloud or Google Drive storage to back up your WhatsApp data can feel very stressful in critical situations. But with MobileTrans, you no longer have to worry about such a scenario. The tool allows WhatsApp data backup to computer storage, thus giving you enough room to seamlessly store other phone data in Google Drive or iCloud.
Regardless of how large your WhatsApp data is, MobileTrans will help you back them up to your PC fast and efficiently without lagging. Besides, MobileTrans is not limited to just creating WhatsApp backups. It can also restore, transfer, and recover deleted WhatsApp data.