Our iPhones have become our trusted companions in today's world, helping us stay connected, entertained, and productive. But sometimes, these handy devices can act up and leave us feeling helpless. One such issue that can really put a damper on your day is a frozen iPhone screen. Whether it's stuck on the dreaded white Apple logo or completely unresponsive, a frozen screen can be a real headache.

But fear not! This guide is here to help you out of this sticky situation. We'll explore the common reasons behind a frozen iPhone screen and provide you with easy-to-follow solutions to get your device up and running again smoothly.

So, let's dive in and get your iPhone back in action!

icon note
Recommended reading: There is a chance that you come across a similar issue: iPhone stuck on the Apple logo. To fix this problem, check the other article by clicking the link.
In this article
    1. Best Method to Fix Frozen iPhone: Dr.Fone
    2. Force Restart iPhone
    3. Put Your iPhone into Recovery Mode
    4. Restore iPhone via iTunes
    5. Check for Broken iPhone Screen/Replace Screen

Part 1: iPhone on Frozen Screen? Top Reasons

iPhone frozen on screen? Is your iPhone stuck on screen that keeps loading? Well, before we dive into the solutions, it's essential to understand the potential causes of a frozen iPhone screen. Here are some of the most common reasons why your iPhone might get stuck on a screen:

  • Software glitches or bugs: Outdated or corrupted iOS software can lead to system crashes and freezes.
  • Low battery or overheating: A drained battery or excessive heat buildup can cause your iPhone to freeze or become unresponsive.
  • Hardware issues: Problems with the display, motherboard, or other internal components can result in a frozen screen.
  • Malware or viruses: While rare, malware or viruses can sometimes infiltrate iOS and cause system instability.

Identifying the root cause of your frozen iPhone screen issue will help you choose the most appropriate solution from the fixes we'll discuss in the next section.

Part 2: Stuck with Frozen iPhone Screen Issue? Try These Fixes

If your iPhone is frozen and you're unable to navigate through the screen, don't panic. Here are some proven methods to try and resolve the frozen iPhone screen issue:

Fix 1: Best Method to Fix Frozen iPhone: Dr.Fone

If you've tried all the above methods and your iPhone screen is stuck, it's time to bring in the heavy artillery – Dr.Fone - System Repair. This powerful tool from Wondershare can resolve even the most stubborn frozen screen issues on your iPhone without causing any data loss.

Unlike a force restart or restoring via iTunes, which may not work for severe software glitches or hardware problems, Dr.Fone System Repair can fix a wide range of issues by repairing the iOS system itself. It's also a better option than replacing your iPhone's screen, as that solution only addresses hardware problems and won't help if the issue is software-related.

Also, what sets Dr.Fone - System Repair  apart is its ability to repair your iPhone's operating system without erasing any of your data. This means you won't have to worry about losing your precious photos, messages, contacts, or other important information, which can be a major hassle when restoring your iPhone via iTunes.

Here's how to use Dr.Fone System Repair to fix your frozen iPhone:

Step 1: Download and install Dr. Fone on your computer. Connect your iPhone to the computer using a Lightning cable. Launch Dr. Fone and select the "System Repair" option from the main menu. Dr.Fone offers you two different repair modes: Standard Repair and Advanced Repair. Make your preferred selection to proceed.

dr fone system repair

Step 2: Dr.Fone will detect your device and display the available firmware packages for your iPhone model. Select the appropriate firmware package and click on the "Download" button to download the firmware file.

dr fone repair process

Step 3: Wait for the repair process to complete. Dr.Fone will notify you when your iPhone has been successfully repaired.

standard repair to fix iphone

By following these steps, Dr.Fone can resolve even the most stubborn frozen iPhone screen issues, ensuring that your device is back to its optimal performance without any data loss.

icon note
Note: The other common issue if your iPhone stuck on the zoom screen. Apart from other easy methods, Dr.Fone can also resolve this issue.

Fix 2: Force Restart iPhone

Sometimes, a simple force restart can resolve minor software glitches and get your iPhone up and running again. Here's how to force restart your iPhone:

For iPhone 8 or later models:

force restart iphone

Step 1: Press and quickly release the Volume Up button.

Step 2: Press and quickly release the Volume Down button.

Step 3: Press and hold the Side button until the Apple logo appears.

For iPhone 7/7 Plus:

Step 1: Press and hold the Volume Down and Sleep/Wake buttons simultaneously.

Step 2: Keep holding both buttons until the Apple logo appears.

If your iPhone screen is frozen and the force restart doesn't work, move on to the next fix.

Fix 3: Put Your iPhone into Recovery Mode

If a force restart doesn't resolve the frozen iPhone screen issue, you may need to put your iPhone into Recovery Mode. This mode allows you to restore your iPhone using iTunes or Finder on a computer. Here's how to do it:

Step 1: Connect your iPhone to a computer with the latest version of iTunes or Finder installed.

iphone recovery mode

Step 2: For iPhone 8 or later models, quickly press and release the Volume Up button, then the Volume Down button, and finally, press and hold the Side button until the Recovery Mode screen appears. For iPhone 7/7 Plus, press and hold the Volume Down and Sleep/Wake buttons simultaneously until the Recovery Mode screen appears.

Step 3: Once in Recovery Mode, you'll see a prompt on your computer to either Update or Restore your iPhone. Choose "Restore" to fix the frozen iPhone screen issue.

Fix 4: Restore iPhone via iTunes

If putting your iPhone into Recovery Mode doesn't work, you can try restoring your device via iTunes or Finder. This process will erase all data on your iPhone, so make sure to back up your data beforehand if possible. Here's how to fix the iPhone frozen on screen issue using iTunes recovery:

Step 1: Connect your iPhone to your computer and open iTunes or Finder.

Step 2: Select your iPhone when it appears in the iTunes or Finder window. Click on the "Restore iPhone" option in the Summary tab.

restore iphone via itunes

Step 3: Confirm that you want to restore your iPhone to its factory settings. Wait for the restore process to complete, and your iPhone should be functional again.

Fix 5: Check for Broken iPhone Screen/Replace Screen

In some cases, a frozen iphone screen issue could be caused by a faulty or damaged display. If none of the previous solutions work, it's worth checking if your iPhone's screen is physically broken or cracked.

If that's the case, you'll need to get your iPhone's screen replaced by an authorized Apple service provider or a reputable third-party repair shop.

Part 3: [BONUS] Use MobileTrans to Backup iPhone Data to PC

While the solutions above can help you fix a frozen iPhone screen issue, it's always a good idea to have a backup of your important data, just in case.

MobileTrans - Backup & Restore from Wondershare is an excellent tool that allows you to easily backup your iPhone data to your computer, ensuring that your precious memories, contacts, messages, and other data are safe and secure.

Wondershare MobileTrans

Back Up Your Data to Computer Easily

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Here's how to use MobileTrans to back up your iPhone data:

Step 1: Download and install MobileTrans on your computer. Connect your iPhone to the computer using a Lightning cable. Launch MobileTrans and select the "Backup & Restore" option from the main menu. Choose the “Phone Backup & Restore” option to get started.

mobiletrans phone backup and restore

Step 2: Select the types of data you want to backup, such as contacts, messages, photos, videos, and more.

choose data types to backup

Step 3: Click on the "Start" button to begin the backup process. Wait for the backup process to complete. MobileTrans will notify you when the backup is successful.

mobiletrans backup iphone to pc

By using MobileTrans, you can ensure that your valuable iPhone data is safely backed up to your computer, giving you peace of mind and protecting your data from potential issues like a frozen iPhone screen.

Conclusion

A frozen iPhone screen can be a frustrating and inconvenient issue, but with the right approach and tools, it's a problem that can be resolved. Whether you choose to force restart your iPhone, put it into Recovery Mode, restore it via iTunes, or utilize powerful software like Dr.Fone System Repair, there are solutions available to get your device up and running smoothly again.

Remember, prevention is always better than cure. Regularly updating your iOS software, avoiding overheating your device, and maintaining a healthy battery can go a long way in preventing frozen screen issues. Additionally, backing up your data using tools like MobileTrans can provide an extra layer of protection, ensuring that your valuable data is safe and secure, even in the face of unexpected issues.

So, if you ever find yourself stuck with a frozen iPhone screen issue, don't panic. Follow the steps outlined in this guide, and you'll be back to enjoying the seamless experience your iPhone is known for in no time.

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FAQ

  • Q1: What should I do if my iPhone is frozen and not responding to any button presses?
    If your iPhone screen is frozen and unresponsive, the first step should be to try a force restart. If that doesn't work, move on to putting your iPhone into Recovery Mode or using a third-party tool like Dr.Fone System Repair to fix the issue.
  • Q2: Will I lose my data if I restore my iPhone via iTunes?
    Yes, restoring your iPhone via iTunes or Finder will erase all the data on your device. It's recommended to backup your data beforehand using tools like iCloud or MobileTrans to avoid data loss.
  • Q3: Can a frozen iPhone screen be caused by a hardware issue?
    Yes, a frozen iPhone screen can sometimes be caused by hardware issues, such as a faulty display or other internal component failures. In such cases, you may need to get your iPhone's screen or hardware components replaced by an authorized service provider.
  • Q4: Is it safe to use third-party tools like Wondershare Dr.Fone?
    Yes, reputable third-party tools like Wondershare Dr.Fone - System Repair from Wondershare are safe to use and can effectively resolve frozen screen issues without causing any data loss. However, make sure to download these tools from trusted sources to avoid potential security risks.
  • Q5: How can I prevent my iPhone from freezing in the future?
    To prevent future frozen iPhone screen issues, make sure to keep your iOS software up-to-date, avoid overheating your device, maintain a healthy battery, and avoid installing unauthorized or suspicious apps that could potentially introduce malware or viruses.
Navkiran Dhaliwal
Navkiran Dhaliwal Mar 27, 24
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