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Written By Axel Nash |
Hello,I think I have a problem with my WhatsApp account. I'm trying to back up my data to Google Drive, but I keep getting the message 'Unable to backup to Google Drive". Please, can you help with a fix for this problem?
As a WhatsApp user, you must back up your data to avoid total data loss in situations like accidental deletion of WhatsApp messages, switching from an old phone to a new phone, or factory resetting.
However, if you try to back up WhatsApp data to Google Drive but keep experiencing problems, you need to take quick action. And we've covered the best solutions you need in this post.
Easy WhatsApp transfer between different phones. The 1-click solution to backup WhatsApp chats on iOS/Android devices.
Part 1: 6 quick solutions for WhatsApp Google Drive backup not working
Part 2: Back up your WhatsApp to computer for FREE
After reviewing the WhatsApp not backing up to Google Drive error, we've tried different solutions and come up with six reliable techniques that any users can employ to fix WhatsApp Google Drive backup not working.
If there's an issue with your Google account authentication, you might encounter WhatsApp not backing up to Google Drive. You should try removing the Google account and re-adding it. The following steps explain the process;
Remove Google Account;
Step 1: Open the Settings app on your mobile phone and navigate to Passwords & Account or User & Accounts.
Step 2: Under Accounts For, select the Google account you linked with your WhatsApp. Then, tap Remove Account again.
Step 3: Tap Remove Account again to confirm and select OK.
Step 4: Enter your phone's password, pin, or pattern to confirm the removal.
Add Google Account;
After you've removed the Google Account, re-add it back using the steps below;
Step 1: Repeat "Step 1" for Remove Google Account. Then, navigate to Account For and tap Add Account.
Step 2: Select Google and type the credentials of the Google Account you want to use in backing up your WhatsApp data.
Step 3: Follow the on-screen instructions to authenticate the Google account addition. Then enter your phone's Password.
Your Google account should be re-added. Afterward, try backing up your WhatsApp data to Google Drive again.
If you've checked your Google account, but WhatsApp won't still back up to Google Drive, then you should try checking Google Drive backup settings. You need to give WhatsApp access to your Google Drive; the steps outlined below will teach you how to do that.
Step 1: Open WhatsApp > Tap the three-dot icon at the top right corner of the screen and select "Settings" from the drop-down menu.
Step 2: Select Chats > Chats Backup
Step 3: Tap the Google Account to allow access to Google Drive. If you haven't added a Google Account, tap Google Account and choose a preferred Google Account to back up your WhatsApp data.
Step 4: Also, tap Back up to Google Drive. If the option you selected is Never, then change it to Daily, Weekly, or Monthly.
Step 5: You should also check the Back Up Over option. If you've selected WiFi only and you are trying to back up WhatsApp to Google Drive via Cellular data, you should change the settings.
Step 6: After you complete the settings, don't forget to turn on the Videos toggle if you want to back up the video with the WhatsApp data. Then, tap Back Up to begin WhatsApp data backup to Google Drive.
It should work now if the Google Drive backup settings were the problem.
An unstable internet connection could disrupt WhatsApp backup to Google Drive. So, you'd better switch to a stable WiFi network instead of your mobile data.
If your WhatsApp has accumulated many caches after a long usage period, it is highly likely to affect the WhatsApp backup to Google Drive operation. See how to clear WhatsApp caches below;
Step 1: Open the Settings app on your phone.
Step 2: Locate and select Apps & Notifications. Then, choose Apps.
Step 3: Find WhatsApp and tap on it. After that, select Storage & Cache > Clear Cache > OK.
Once you complete the steps above, restart WhatsApp and back up your data to Google Drive.
If you're using the beta version of the new WhatsApp version, you might encounter bugs that compromise the different operations you perform, including WhatsApp backup to Google Drive. You should get back to the older version of WhatsApp.
Step 1: Open APK Mirror on your phone web browser.
Step 2: Uninstall the WhatsApp application on your phone.
Step 3: Find the older APK version of WhatsApp and allow app installation from external sources.
Step 4: Finally, install the APK version of WhatsApp and sign in to your WhatsApp application. Then try to back up WhatsApp data to Google Drive again.
Force restart of a phone can solve many phone issues. It helps to reboot a phone system, remove any error that might compromise the device's functionality, and cause WhatsApp not to back up to Google Drive.
Step 1: Hold down the power button on your phone.
Step 2: Tap Restart to restart your Android phone.
There's no doubt WhatsApp backup to Google Drive is a simple process. But sadly, there are times when a backup fails. So, it would be best to utilize MobileTrans to back up WhatsApp data to avoid this Google Drive backup not working issue.
MobileTrans allows users to back up data to a computer for free without an internet connection. And unlike using Google Drive, you can store several backup files on MobileTrans. Besides, MobileTrans is faster and enables viewing and exporting WhatsApp messages in either PDF or HTML file format.
Here is how to use MobileTrans to Backup WhatsApp data;
Step 1: Install MobileTrans on your computer and launch it. Then select Backup & Restore and choose Backup under Apps Backup & Restore.
Step 2: Connect your phone to the PC using a compatible USB cable. Then, click the Start button to begin the backup process.
Step 3: Don't disconnect the phone from the PC until the backup is complete.
Fixing WhatsApp not backing up to the Google Drive issue is not easy, but with the solutions above, it'll be like a walk in the park. Both tech-savvy and non-tech-savvy individuals can employ the solutions in the above article.
However, to avoid the WhatsApp cannot backup to Google Drive problem in the future, you should use MobileTrans to back up WhatsApp data to your computer. Using the tool is faster, and you won't encounter any errors during the backup process.