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WhatsApp Voice Messages Not Working? Here are 11 tips to fix it!

Axel Nash

Written By Axel Nash |

They have added many features, such as sending photos, videos, files, and voice messages over the years. Sending voice messages has become a preferred way to send them to their contacts as it requires less time. It is also best suited for lazy texters who do not want to type each letter for each message they send. This has also helped elders who have difficulty typing and sending messages to their loved ones.

There will also be situations such as WhatsApp voice messages not working. We have searched for reasons why this can happen and how you can fix it. We will share some tips on fixing voice messages on Whatsapp.

Part 1: 11 Ways to Fix WhatsApp Voice Message Not Working Issue

Tip# 1: Check your network connection status

One of the easiest ways to check why your voice messages on Whatsapp are not working is to check your network connection status. First, ensure your phone or computer is connected to the internet.

You can check your phone or computer’s connectivity by checking if you are connected to any Wi-Fi or cellular network. You can also try to go to a website; if the site loads, you are connected to the internet.

Tip# 2: Restart your mobile phone

A lot of issues can be solved by just restarting your phone. You can also try this quick troubleshooting by simply doing a restart for your phone. Once done, you can check if the voice messages are working.

Tip# 3: Increasing Your Phone’s Volume

This could also be another issue you might have missed, and maybe your phone is set to the lowest volume setting. Put your phone at a higher volume level and check if the voice messages will work.

Tip# 4: Check if Your Mic is Working

If you are trying to send a voice message and cannot hear anything back, maybe your phone’s mic has a problem. To solve WhatsApp voice messages not working, you can check if your mic works by opening the voice recording application on your phone and recording something. If you play it back and no sound comes out, you might need to change your microphone as it might be broken.

Tip# 5: Remove Your Phone’s Screen Protector

The good thing about modern phones is that they have a proximity sensor, and when we put screen protectors on our phones, Whatsapp picks that up and plays the voice message through the earpiece instead of the speaker. Remove your screen protector and see if you can hear your audio this time.

Tip# 6: Update To The Latest Version of Whatsapp

Another possible reason your voice messages are not working could be that your WhatsApp application is not updated to the latest version. If the app is not updated, it could have bugs already fixed. You can check whether your app has been updated by checking whether it is needed in the app store. 

Tip# 7: Keep Your Device Up-to-date

Aside from the application, you must also check whether your mobile device is updated to its latest version. There could also be some old bugs that could hinder some features in the Whatsapp application. Check your system’s software to see if there are any needed updates that you have to install.

Tip# 8: Reinstall the Whatsapp Application

Another quick fix to your issue would be completely uninstalling the Whatsapp application. Some issues could be solved by just uninstalling and installing the application. Remember that if you uninstall, you must log in again and back up your files from your account.

Tip# 9: Check the storage space of the device

We constantly use our phones in our daily lives and we do not notice that we download so many things, and the next thing you know, your storage might not have enough space to fully function. If there is insufficient space, an error will appear that you cannot load the audio. So try to free up some space in your phone and retry playing the audio message.

Tip# 10: Disable Third-Party Recording Apps

Some apps also use your phone’s microphone, which hinders Whatsapp's ability to record some audio. So you have to make sure that it is disabled so you can record a voice message. Once you have ensured that no other apps are using the microphone, you can try to record a message this time and check if it works.

Tip# 11: Check WhatsApp Permissions and Grant Necessary Permissions

If you have tried all the tips we shared and nothing still works, you can try checking this time if Whatsapp has had permission to use the mic on your phone. We will share the steps for both Android and iPhone on how you can turn on the permissions for Whatsapp.

Option 1: For Androids users

  • Step 1: Go to the “Settings” on your phone and go to the “Apps”, “Apps & Notification” or “Application Manager”.

check whatsapp permissions

  • Step 2: Scroll down the list until you can find Whatsapp, then tap on it.
  • Step 3: Under Whatsapp, go tap on “Permissions”.

check whatsapp permissions

  • Step 4: Under “Permissions”, go look for “Microphone” and ensure that it is allowed or turned on.

check whatsapp permissions

  • Step 5: Once done, the final step would be to restart your phone and try recording your audio message again.

Option 2: For iOS iPhone users

  • Step 1: Open the “Settings” on your phone and scroll down to look for “WhatsApp” then tap on it.
  • Step 2: Next, check to see whether the microphone is turned on. If it is turned on, turn it off and back on again.

check whatsapp permissions

  • Step 3: Final step would be to restart your phone. After, try to record an audio message and check if it will record this time.

Part 2: How to Transfer WhatsApp Audio Messages from Android to iPhone?

Now that you have tried the tips we shared and your voice messages are working, you must wonder if you want to keep those audio messages in storage. You could probably have some sweet notes from your lover or audio messages that you would want to look back to in the future, or you probably got a new phone and want to store those precious audio messages in that as well. You can transfer your Whatsapp audio messages using the best backup tool, MobileTrans - WhatsApp Transfer. It is a simple and easy way to back up and restore your important files between 2 mobiles. Here are the steps to backup and restore your Whatsapp data.

  • Step 1: Connect both of your phones to your computer via USB.
  • Step 2: Open MobileTrans on either your Mac or Windows. Then choose “Whatsapp Transfer” from the list.

whatsapp transfer

Click here to get MobileTrans for PC by email
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  • Step 3: The tool will automatically detect the two connected phones. You can choose which phone will be the “Source” and the “Destination”.

transfer messages whatsapp

  • Step 4: You can click “Start” to begin the transfer process and wait for it to finish. Make sure not to disconnect your phone during this process.
  • Step 5: Final, once the process is done the transfer is complete.

transfer messages whatsapp android to ios

Here is a video for you to learn how to transfer WhatsApp with MobileTrans:

Click here to get MobileTrans for PC by email
or Try our MobileTrans App on mobile >>>

If you want to see the steps in more detail and find out other ways to transfer your files from one phone to another for Android and IOS users, you can read two of our articles which will explain all the additional steps.

Conclusion

We hope that the tips and solutions that we shared will be helpful when you encounter problems with voice messages. We understand how it can be irritating to write long messages instead of just recording them with just a few clicks. As long as you ensure that your phone and Whatsapp applications are updated to their latest version, you should not be experiencing as many issues with voice messages. Update them when necessary, and always have enough space in your phone storage.

Click here to get MobileTrans for PC by email
or Try our MobileTrans App on mobile >>>

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Axel Nash

Axel Nash

staff Editor

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