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WhatsApp Voice Messages Not Working? Here are 11 tips to fix it!

Axel Nash

Written By Axel Nash |

Whatsapp has become the most sought-after messaging application that continues to rake a lot of users in and has dominated other messaging platforms.

They have added a lot of features over the years, such as sending photos, videos, files, and voice messages. Sending voice messages has become a preferred way to send a message to their contacts as it requires less time to make. It is also best suited for lazy texters who do not want to type each letter for each message they send. This has also helped elders who have difficulty in typing and sending messages to their loved ones.

There will also be situations where the voice messaging features will not work properly. We have searched for various reasons as to why this can happen and how you can fix it. We will share some tips on how you can fix voice messages on Whatsapp.

Part 1: 11 Ways to Fix WhatsApp Voice Message Not Working Issue

Tip# 1: Check your network connection status

One of the easiest ways to check why your voice messages on Whatsapp are not working is to check your network connection status. First, make sure that your phone or computer is connected to the internet.

You can check on your phone or computer’s connectivity by checking if you are connected to any Wi-Fi or cellular network. You can also try to go to a website and if the site loads, then you are connected to the internet.

Tip# 2: Restart your mobile phone

A lot of issues can be solved by just restarting your phone. You can also try this quick troubleshooting by simply doing a restart for your phone. Once done, you can check again if the voice messages are now working.

Tip# 3: Increasing Your Phone’s Volume

This could also be another issue that you might have missed and maybe your phone is set to the lowest volume setting. Put your phone at a higher volume level and check if the voice messages will work.

Tip# 4: Check if Your Mic is Working

If you are trying to send a voice message and could not hear anything back, maybe it is your phone’s mic that has a problem. You can check if your mic works by opening the voice recording application on your phone and recording something. If you play it back and no sound comes out of it, you might need to change your microphone as it might be broken.

Tip# 5: Remove Your Phone’s Screen Protector

The good thing about modern phones is that they have a proximity sensor and when we put screen protectors on our phones, Whatsapp picks that up and plays the voice message through the earpiece instead of the speaker. Remove your screen protector and see if you can hear your audio this time.

Tip# 6: Update To The Latest Version of Whatsapp

Another possible reason why your voice messages are not working could be that your Whatsapp application is not updated to its latest version. If the app is not updated it could have bugs that could have already been fixed. You can check whether your app is updated by checking whether there is a need to update in the app store. 

Tip# 7: Keep Your Device Up-to-date

Aside from the application itself, you also have to check whether your mobile device is updated to its latest version. There could also be some old bugs that could hinder some features in the Whatsapp application. Check your system’s software to see if there are any needed updates that you have to install.

Tip# 8: Reinstall the Whatsapp Application

Another quick fix to your issue would be to completely uninstall the Whatsapp application. Some issues could be solved by just uninstalling and installing the application. Do bear in mind that if you decide to uninstall, you will need to log in again and backup your files from your account.

Tip# 9: Check the storage space of the device

We constantly use our phones in our daily lives and we do not notice that we download so many things and the next thing you know, your storage might not have enough space to fully function. If there is not enough space, an error will appear that you cannot load the audio. So try to free up some space in your phone and retry playing the audio message.

Tip# 10: Disable Third-Party Recording Apps

Some apps also use your phone’s microphone which hinders Whatsapp to be able to record some audio. So you have to make sure that it is disabled so you can record a voice message. Once you have ensured that no other apps are using the microphone, you can try to record a message this time and check if it works.

Tip# 11: Check WhatsApp Permissions and Grant Necessary Permissions

If you have tried all the tips we shared and nothing still works, you can try checking this time if Whatsapp has had permission to use the mic on your phone. We will share the steps for both Android and iPhone on how you can turn on the permissions for Whatsapp.

Option 1: For Androids users

  • Step 1: Go to the “Settings” on your phone and go to the “Apps”, “Apps & Notification” or “Application Manager”.

check whatsapp permissions

  • Step 2: Scroll down the list until you can find Whatsapp, then tap on it.
  • Step 3: Under Whatsapp, go tap on “Permissions”.

check whatsapp permissions

  • Step 4: Under “Permissions”, go look for “Microphone” and ensure that it is allowed or turned on.

check whatsapp permissions

  • Step 5: Once done, the final step would be to restart your phone and try recording your audio message again.

Option 2: For iOS iPhone users

  • Step 1: Open the “Settings” on your phone and scroll down to look for “WhatsApp” then tap on it.
  • Step 2: Next, check to see whether the microphone is turned on. If it is turned on, turn it off and back on again.

check whatsapp permissions

  • Step 3: Final step would be to restart your phone. After, try to record an audio message and check if it will record this time.

Part 2: How to Transfer WhatsApp Audio Messages from Android to iPhone?

Now that you have tried the tips we shared and your voice messages are working, you must be wondering if you want to keep those audio messages in storage. You could probably have some sweet notes from your lover,  audio messages that you would want to look back to in the future, or probably you got a new phone and want to store those precious audio messages in that as well. You can transfer your Whatsapp audio messages using the best backup tool, MobileTrans - WhatsApp Transfer. It is a simple and easy way to backup and restores all of your important files between 2 mobiles. Here are the steps that you can follow to backup and restore your Whatsapp data.

  • Step 1: Connect both of your phones via USB to your computer.
  • Step 2: Open MobileTrans on either your Mac or Windows. Then choose, “Whatsapp Transfer” from the list.

whatsapp transfer

  • Step 3: The tool will automatically detect the 2 phones that are connected. You can choose which phone will be the “Source” and the “Destination”.

transfer messages whatsapp

  • Step 4: You can then click on “Start” to begin the transfer process and wait for it to finish. Make sure to not disconnect your phone during this process.
  • Step 5: Final, once the process is done then the transfer is complete.

transfer messages whatsapp android to ios

Here is a video for you to learn how to transfer WhatsApp with MobileTrans:

If you want to see the steps in more detail and find out other ways that you can transfer your files from one phone to another for both Android and IOS users, you can read two of our articles which will explain all the additional steps.


We hope that the tips and solutions that we shared will be helpful when you encounter problems with voice messages. We understand how it can be irritating to have to write long messages instead of just recording them with just a few clicks. As long as you make sure that your phone and Whatsapp application are updated to their latest version, you should not be experiencing as many issues with voice messages. Update them when necessary and always have enough space in your phone storage.

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Axel Nash

Axel Nash

staff Editor

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