WhatsApp Messages Not Delivering? Here’s a Complete Troubleshooting Guide

Written By Axel Nash | Nov 04,2020

“Why are my WhatsApp messages not delivered to one contact, but were sent to other successfully? How can I fix the WhatsApp messages not delivering problem?”

Although WhatsApp is an extremely user-friendly messaging app, there are times when users encounter some unwanted issues. For instance, the WhatsApp messages sent but not delivered is a common issue faced by many. Ideally, there could be several device, app, or network-related triggers for WhatsApp not delivering messages error. In this post, I will let you know why WhatsApp messages are not being delivered and how you can fix this.

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Part 1: WhatsApp Messages not Delivering: Troubleshooting Tips

Since the WhatsApp messages not being delivered is a critical issue, you might have to implement a handful of solutions to fix it. I would recommend trying the following tricks to fix the WhatsApp messages not delivering error.

Fix 1: Check the Network Connection

Firstly, you need to make sure that yours and the other user’s device is connected to a stable internet connection. If the WhatsApp messages are sent but not delivered, then there could be an issue on their phone instead. Therefore, you can go to the WiFi or the mobile data settings on the device and ensure that it has proper network coverage.

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Fix 2: Toggle On and Off the Airplane Mode

If you think that WhatsApp is not delivering messages due to a network-related problem, then you can try this approach. Just go to your phone’s settings or the control/notification center to find the Airplane Mode option. Turn it on, wait for a while, and toggle off this feature to reset the network on your phone.

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Fix 3: Restart your Device

Doing a restart would automatically reset the power cycle of your Android or iOS device, fixing most of the minor issues. Therefore, if WhatsApp messages are not being delivered, then press the Power button on your phone.

In some iPhone models, you need to press the Volume Up/Down and Side keys instead. Swipe the Power slider option, wait for a while for your phone to be switched off, and press the key again to turn it on.

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Fix 4: Reset Network Settings on your phone

As I have listed above, the WhatsApp messages not delivering issue can be caused due to a network problem. If WhatsApp is still not delivering messages, then you can choose to reset its network settings.

For instance, on iOS devices, you can go to its Settings > General > Reset > Reset Network Settings. Tap on this option and wait for a while as your device would be restarted with its default network settings.

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Fix 5: Clear WhatsApp Data (or Reinstall it)

Apart from network issues, the WhatsApp messages sent but not delivered can also happen due to an app-related problem. For this, you can either reinstall the app or just clear its data. You can just choose to uninstall WhatsApp on your device, restart it, and go to the App/Play Store to install it again.

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Alternatively, on Android devices, you can go to its Settings > Apps > WhatsApp and choose the option clear the app data and cache services.

Fix 6: Check your Block List

It might sound surprising, but you could have added the contact to the block list on WhatsApp and forgot to remove it later on. Therefore, before making any drastic measure to fix WhatsApp messages not delivering, launch the app, and go to its Setting > Accounts > Privacy. From here, you can check the list of blocked contacts and remove any user.

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Fix 7: Complete WhatsApp verification

If you have just started using WhatsApp and have not completed the verification of your account, then you can encounter this issue as well. For this, you can just launch WhatsApp or reinstall it on your device. Now, enter a working phone number for the device you are using and enter the one-time generated code to complete the verification process.

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Part 2: How to fix the WhatsApp Broadcast Messages not Delivered Issue?

Apart from that, sometimes the WhatsApp broadcast messages are not delivered to certain contacts. If the WhatsApp messages are not delivered to one contact from the broadcast list, then follow these suggestions.

Fix 1: Your Number should be added to their Contacts

This is a common issue that users face when their WhatsApp broadcast messages are not delivered. Ideally, the user you are sending the message should have your contact saved on their device. You can just ask them to do it as it is pretty easy. They just need to go to their WhatsApp Contacts option and choose to add a new contact from here.

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Fix 2: Check the added number and block list

Similarly, if the WhatsApp messages are not delivered to one contact, then ask them to check their contact list. If the other person has blocked you on WhatsApp accidentally, then they won’t receive your messages.

Also, they can check the number that they have added or you can verify the contact on your phone. If you have saved the contact wrongly or added another number, then it can lead to this glitch.

Part 3: Backup your WhatsApp Messages to your Computer

By now, you would be able to troubleshoot an issue like WhatsApp messages sent but not delivered. Apart from that, if you don’t want to lose your WhatsApp data, then use MobileTrans – WhatsApp Transfer. The application can be used to backup, restore, and transfer WhatsApp data on any Android/iOS device pretty easily.

  • • Simply connect your iPhone or Android device to the computer and backup its WhatsApp data to your computer with MobileTrans.
  • • It will save your WhatsApp chats, attached media, contacts, group information, voice notes, and so on.
  • • The application will maintain different versions of the backup instead of overwriting your data.
  • • You can later restore the WhatsApp backup content to the same or any other device using MobileTrans.
  • • Furthermore, it can also help you directly transfer your WhatsApp data from one device to another (even supports a cross-platform transfer).

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That’s it, folks! After reading this guide, you would be able to fix the WhatsApp messages not delivering issue as well. I have listed solutions to fix the WhatsApp messages not delivered to one contact too. Also, if you don’t want to lose your WhatsApp data again, then maintain its backup with a reliable tool like MobileTrans – WhatsApp Transfer in a jiffy.

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Axel Nash

staff Editor

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