What to Do If the Device Fails to Connect to Wondershare Software

There are some tips for you to fix that:

1. Download the latest version of the program for reinstallation.

If Wondershare MobileTrans analysis failed or Wondershare Mobiletrans failed to connect, please download the latest program and check the tips below.

2. Reinsert your USB cable to connect the device.

3. Try to find the driver to install on the PC. Here is a link for you to find the right driver:

https://developer.android.com/sdk/oem-usb.html

1. iPhone/iPad/iPod: https://support.apple.com/en-us/HT204095
2. Samsung: https://www.samsung.com/us/support/downloads
3. Huawei: https://consumer.huawei.com/en/support/
4. Xiaomi: https://xiazai.mi.com/
5. LG: https://xiazai.mi.com/
6. Google Pixel: https://xiazai.mi.com/
7. Motorola: https://www.motorola.com/mdirect/drivers/USB-SDdrivers.html
8. HTC: http://www.htc.com
9. Sony: http://www.htc.com
10. OnePlus: http://www.htc.com
11. Vivo: https://xiazai.mi.com/
12. Asus: https://www.asus.com/support
13. Dell: https://www.dell.com/support/home/us/en/19/Products/?app=drivers
14. Fujitsu: https://www.fmworld.net/product/phone/sp/android/develop/
15. Fujitsu Toshiba: https://www.fmworld.net/product/phone/sp/android/develop/
16. Garmin-Asus: https://www.garminasus.com/
17. HTC: http://www.htc.com
18. Hisense: https://global.hisense.com/smartphone-series/
19. Intel: https://www.intel.com/software/android
20. Kyocera: http://www.kyocera-wireless.com/support/phone_drivers.htm
21. Lenovo: https://developer.lenovomm.com/developer/download.jsp
22. ZTE: https://support.zte.com.cn/support/news/NewsDetail.aspx?newsId=1000442
23. Google Nexus: https://developer.android.com/sdk/win-usb.html