“I used Samsung Smart Switch to move my data from my old LG to a new Galaxy S22, but Smart Switch is stuck at 99% for over an hour! Is there any way to fix the Smart Switch stuck issue?”
This is a query recently posted on the official Samsung forum by one of the concerned users of the Smart Switch app. If you have also used the app to transfer data from an old iOS/Android device to a new Samsung, then you might also encounter a similar problem. The Samsung Smart Switch stuck at 99 percent or 1 percent is quite a common issue and can easily be fixed. In this guide, I will discuss some of its common causes and ways to fix it as well. Read on and get to know about the Smart Switch stuck solutions in detail.
While there are tons of Samsung file transfer tools out there, Smart Switch is certainly one of the first choices of Samsung users. Sadly, the app can malfunction at times and get stuck in between. Before we discuss ways to fix Smart Switch stuck on connecting the device, let’s explore what could have caused the problem to begin with.
Main Reasons:
It doesn’t matter what could have caused the Samsung Smart Switch stuck on 99, you can easily resolve this problem. Before you take any drastic measures, simply go through these general instructions to make sure you are using the app correctly.
Basic Check First:
Firstly, make sure that there is no physical damage with the USB cable, adapter, or the connecting ports. You can unplug the devices and check if the cables and adapter are working with other phones or not. Also, use a dry cloth and clean the USB port on your phone to make sure there is no debris or dirt in it.
If your phones are not charged properly, then they might be turned off and make your Smart Switch stuck at 99% too. To avoid this, make sure that your phone is already charged enough before you transfer your files. If you haven’t, then disconnect your phone and connect it to a charger instead.
If you are moving your data wirelessly via WiFi direct, then simply reset the feature once. To do this, go to its Settings > WiFi and turn the feature off. Wait for a while or restart your phone and turn on the feature again. Alternatively, you can also go to the notification panel and turn off/on the WiFi feature from here as well.
If you are moving a lot of data from your source device and do not have enough space on your Samsung, then Smart Switch might get stuck. The easiest way to fix this is by clearing some storage on your Samsung. Just go to its Settings > Storage to check how much space is left on the device and use its storage assistance to make more space. You can also delete its existing photos, videos, music, etc., to free up some space.
A lot of users have found that when they include the transfer of apps from their old Android to Samsung, Smart Switch gets stuck on 99 percent. If this is the case with you, then follow the same transfer process, but don’t include any app this time. If you are lucky, then Smart Switch won’t get stuck or encounter any other issue after excluding the apps.
This solution mostly works whenever Samsung Smart Switch gets stuck at 99 or 1 percent. Chances are that there could be a problem with the app or its stored cache. To fix this, you can simply go to your phone’s Settings > Apps > Smart Switch, and from here, choose to clear its stored cache. In some Android versions, the App Info can be found under the Application Manager as well. Consider doing this on both the devices to make sure the app won’t get stuck again.
If Samsung Smart Switch still gets stuck even after clearing its cache, then you can consider reinstalling the app altogether. In case the app has not been installed properly the first time, then this would fix the issue. Just go to your phone’s Settings > Apps and delete the Samsung Smart Switch app. You can also remove it from your phone’s home/app drawer as well. Later, you can visit the Play Store and install Samsung Smart switch on both the devices again.
If nothing else would seem to work and you still encounter the Samsung Smart Switch stuck at 99% then simply restart both the phones. Firstly, disconnect your devices and long-press the Power key. From the provided options, tap on the restart button and wait for a while as your phone would be turned on again. If the target device is an iPhone, then press the Power key to first turn it off, wait for a while, and press the Power key again to restart it.
As you can see, Smart Switch can encounter several issues and cause trouble while transferring your data. Therefore, you can consider using a better alternative to transfer your data from one phone to another. For instance, MobileTrans is a 100% secure and extremely user-friendly solution that you can try. It supports every leading Android and iOS device to perform a direct phone to phone transfer. Unlike Smart Switch, it would work even if the target phone is not Samsung.
MobileTrans offers both wired and wireless solutions. Users can transfer data between phones with cables on a computer. It is also available on Android phones and iPhone. With MobileTrans App, you can transfer data wirelessly.
Here’s how you can use this Smart Switch alternative to move your data from any device to another on phones:
Step 1. Install the app on your phone and open it. Go to Phone Transfer > Phone to Phone.
Step 2. Choose the transfer direction. Then, select the data you want to transfer and tap Send button.
Step 3. Connect the two devices by scanning the QR code shown on screen. MobileTrans app will automatically start data transfer. Just in a few minutes the transfer will be completed.
Here’s how you can use this Smart Switch alternative to move your data from any device to another on computer:
Step 1. Install the application on your computer first and launch it whenever you wish to transfer your data. From its home, just launch the Phone Transfer section of the tool, then choose Phone to Phone to proceed.
Step 2. Connect both the devices to the computer and let the interface mark them as either source or destination. If their placement is not correct, then use the flip button to change it.
Step 3. Now, select the type of content that you wish to move, click on the “Start” button, and wait for a while. When the transfer is completed, you will be notified so that you can safely remove your phones.
I’m sure that after reading this guide, you would be able to fix the Samsung Smart Switch stuck at 99% issue. Though, you can always turn to MobileTrans to get the job done. It would let you directly move your data from one phone to another in a few minutes. Since the application is so easy to use and supports 6000+ devices, you can use it time and time again and switch your smartphones like a pro!
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safe & secure
Axel Nash
staff Editor